Privacy Policy 918kiss2 —
Our Commitment to Your Data

This Privacy Policy is published by 918kiss2, an online casino platform operating under the domain https://918kiss2.win ("We", "Platform"). This document explains how we collect, use, disclose, transfer, and protect your personal information when you use our website, mobile app, or any services we offer.

This policy applies to all individuals who interact with the 918kiss2 platform, including website visitors, prospective members in the registration process, active registered members, and former members whose accounts have been closed. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

We are committed to complying with all applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). If you do not agree with the terms of this policy, please discontinue use of the 918kiss2 platform.

918kiss2 only collects data that is strictly necessary to provide our services safely and effectively. The following are the types of data we collect:

We do not directly collect credit or debit card information — all payment transactions are processed through licensed third-party payment providers with their own security standards.

Personal data collected by 918kiss2 is used solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

• Account Management: Create and manage your member account, including the registration process, login and two-factor authentication.
• Transaction Processing: Verify and securely process deposits and withdrawals to the bank account registered in your name.
• KYC & AML Compliance: Fulfil legal obligations relating to identity verification and anti-money laundering compliance.
• Platform Security: Detect and prevent fraudulent activity, multi-account usage and other security threats.
• Customer Support: Provide technical support and resolve any issues or enquiries you submit.
• Service Communications: Send important notifications relating to your account, promotions you have opted into, and policy updates.
• Service Improvement: Analyse usage patterns (in aggregate, without personal identification) to improve the user experience.

918kiss2 does not sell or transfer your personal data to third parties for their own commercial purposes. However, there are limited situations in which we may share your information:

• Trusted Service Providers: Companies that assist us in operating the platform — such as payment processors, cloud service providers, and KYC verification providers — are bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or a valid regulatory authority, we will disclose the necessary information.
• Crime Prevention: Where there is strong suspicion of fraudulent activity, money laundering, or financial crime, relevant information will be shared with the appropriate authorities.
• Business Transfer: In the event of a merger, acquisition, or sale of company assets, member data may be transferred to the receiving entity, subject to equivalent privacy protections.

In all data-sharing instances, 918kiss2 ensures that the receiving party adheres to appropriate data protection standards and uses the information solely for the stated purposes.

918kiss2 invests seriously in security infrastructure to ensure your personal data is protected at every level. The security measures we employ include:

• End-to-End Encryption: All data in transit is protected by TLS 1.3 protocol with 256-bit encryption. Data at rest is also encrypted using AES-256.
• Multi-Layered Firewall: Our servers are protected by a multi-layered firewall system with real-time threat monitoring 24 hours a day, 7 days a week.
• Strict Access Control: The "least privilege" principle is applied — only staff with legitimate business needs are granted access to specific data, and all access is carefully logged.
• Regular Security Audits: We conduct regular penetration testing and independent security audits to identify and remediate any vulnerabilities.
• Two-Factor Authentication: 918kiss2's internal systems require two-factor authentication for all administrative access to prevent unauthorised entry.

The 918kiss2 website and app use cookies and similar tracking technologies to enhance your user experience. The following are the types of cookies we use:

• Essential Cookies: Required for basic website functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information on how visitors use our site to help us improve platform performance.
• Functional Cookies: Save your preferences such as language, currency and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand aggregate usage patterns through analytics tools for product development purposes.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the 918kiss2 platform. For more information on managing cookies, please refer to your web browser's documentation.

As a 918kiss2 member, you have the following rights regarding your personal data under Malaysia's data protection laws:

To exercise any of the above rights, contact our privacy team via 24/7 live chat. We will process your request within 30 business days. In certain cases, we may require identity verification before processing your request.

918kiss2 retains your personal data only for as long as necessary for the stated purposes or as required by law. The following are our data retention guidelines:

• Active Account Data: Retained for as long as your account is active and for as long as necessary to provide our services.
• Data After Account Closure: Basic information and transaction records are retained for a minimum of 5 years after account closure to comply with anti-money laundering legal requirements.
• Security Logs: Access and activity logs are retained for 12 months for fraud detection and security purposes.
• Communication Data: Communication records with our support team are retained for 2 years for reference and dispute resolution purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures. Anonymised data can no longer be linked to you and may be retained for statistical purposes.

The 918kiss2 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we discover that personal data of an individual under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us immediately.

918kiss2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. You will be notified of any material changes through:

• In-platform or 918kiss2 mobile app notifications.
• Email to the address registered in your account.
• A clear notice on our homepage with a link to the latest version of this policy.

The "Updated" date at the top of this document always reflects the date of the latest version. Continued use of the 918kiss2 platform after changes are published constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Email: [email protected]

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data access or deletion, processing may take up to 30 business days.

For additional information on how we manage your data in the context of gaming, please also refer to Responsible Gaming Policy and Terms and Conditions us.